A crisp macro shot of a weatherproof outdoor IP security camera, showing the sealed RJ45 PoE port, clean studio lighting with subtle blue-toned fills, sharp focus on hardware details.
A crisp macro shot of a weatherproof outdoor IP security camera, showing the sealed RJ45 PoE port, clean studio lighting with subtle blue-toned fills, sharp focus on hardware details.
/ TECHNICAL SUPPORT

Surveillance help when you need it.

Get direct assistance with pre-sales system compatibility, order tracking, and weekend installation blueprints from real technicians.

SYSTEM DESIGN

Connect with a technician

Describe your property layout. Our team will map out the exact cameras, switches, and local storage you need for a foolproof DIY setup.

CLEAR ANSWERS

Shipping & Setup FAQ

How fast does gear ship?

Can I install this myself?

All orders ship from our Chicago warehouse within 24 hours. Delivery takes 2-5 business days nationwide with full tracking provided.

Yes. Our step-by-step blueprints are written specifically for weekend DIYers. If you can run an ethernet cable, you can set it up.

What is your return policy?

Are there monthly fees?

Never. Your footage is stored locally on your network video recorder. You own your data entirely and pay zero monthly subscriptions.

We offer hassle-free 30-day returns on all uninstalled hardware. Test the cameras first to ensure complete compatibility with your layout.